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Case Studies

humanitarian

Mudslide in the Philippines

During Philippines’ mudslide calamity in February 17, 2006, the rescue teams relied heavily on their BGAN Hughes 9201 to forward status and progress reports, pictures of the site and communicate amongst each team their recovery efforts. These site pictures were also used by the media to highlight the devastation and need for more aid. There was greater global support which made the rescue efforts more quick and effective.

Case Study: Relief project in Southern Sudan

The Conflict outbreak in Abyei, Sudan from the 13th of May 2008, has led to several internally displaced persons estimated at 50,000 people and another 40,000 persons still within war affected communities. The humanitarian community has set up several camps in different sections in Sudan to cater for all war affected zones and persons. The humanitarian response teams have been focusing on food, emergency shelter, health and nutrition, water and sanitation.

Primary Requirements

For the relief teams to effectively sustain this venture, they need to have effective, dynamic constant communication channels for site to site and site to headquarters interactions that will maintain accurate, quick coordination of operations.

NEEDConstant communication through data and voice on a reliable and secure link.
SOLUTIONThe team installed a VSAT solution which facilitated for effective site reporting through emails and voice calls to the headquarters especially on food shortages enabling the headquarters to make timely food airlift deliveries.

 

NEEDA wide area network that would link all the different, remote offices and agents.
SOLUTIONAll the offices that were 10 kilometres apart used a wireless network (wifi) and were able to transfer data and make voice calls at cheap rates.

 

NEEDA public phone in several camps that could be used by anyone at the site.
SOLUTIONA Public Calling Office (PCO) was set up which facilitated for several of the displaced families to search for each other, communicate with each other as well as communicate with the outside world.

 

NEEDLightweight, portable communication devices for field personnel.
SOLUTIONEach field agent was given a Thuraya SO-2510 satellite phone which enabled them to maintain constant communication on their location and timely feedback on their findings.
The agents were able call out and receive calls as well as draft reports and email them to headquarters and receive feedback whilst still on the field.

 

DATA
NEEDThe field agents required continuously access to large quantities of data.
SOLUTIONThe agents equipped themselves with a Thuraya IP and were able to forward pictures of the site and camp conditions to the headquarters as well as participate in regular, status meetings held at the headquarters through video conferencing.

 

NEEDA stable, communication channel for agents when they were in motion, traveling from one site to another as well as a means of tracking each project vehicle for security purposes due to the area’s volatile environment.
SOLUTIONBy installing each vehicle with a Thuraya-eye, it allowed the agents to continuously make and receive calls whilst in motion
They also used it as a tracking device, allowing the headquarters to monitor the vehicles movements and forewarn agents veering into conflict zones or of any impeding danger.

Secondary Requirements

FAs the team needed to set up temporary structures to run operations in a long term scale, they needed a solution that would cater for that.

NEEDThe team had erected a temporary school structure for the internally displaced children They had also set up for the camp dispensaries that were providing clinical services for the surrounding regions of each camp.
SOLUTIONBy installing a VSAT, they were able to provide internet access for the school for online tutorial purposes which enabled the children to continue with their education. The children who were on their final year of primary school were able to take their final exams.
The camp dispensaries using the same VSAT solution were able to effectively order medical supplies, receiving them in good time and maintaining the much needed medical stock.

EMERGENCY RELIEF

Case study: Mozambique Floods

The Mozambique floods in 2000 were triggered by exceptionally heavy rain in South Africa, lasting five weeks. In Botswana, they were receiving 75% of their yearly rainfall in three days. The rain from Botswana and other Southern African countries ran into the connecting Mozambique rivers which eventually burst their banks, causing severe flooding in Mozambique. Services were cut off, infrastructure destroyed; many people were stranded, lost their homes and died through drowning or disease. Emergency relief teams needed to execute relief operations immediately with effective team co-ordination.

Primary Requirements

For the relief teams to effectively assess and constantly observe the situation, they needed to maintain constant stable and secure communication channels.

NEEDMost of the teams were mainly on the move so they needed to access the internet with an easily and quickly deployable device that could support the whole team.
SOLUTIONEach team, equipped with a BGAN Hughes 9201, was able to access the internet for regular updates on the situation, send out reports from the field or site and send out pictures of the flood’s impact in the area while also making voice calls.

 

NEEDWhile out in the field or within the camp the agents needed lightweight, portable communication devices for field operations.
SOLUTIONThe relief agents were equipped with Iridium 9505A phone which enabled them to maintain constant and fast communication allowing them to quickly assemble quick response units and immediately execute rescue missions
They were able to inform each other if an area was volatile and avoid any impeding dangers

oil-gas

Reconstructing Afghanistan

Eric is a construction manager for a US-based international development organization based in Afghanistan. His worked on several construction and renovation projects of schools and clinics in the country, currently working on a project to build a new road and repair an irrigation system in the central highlands of Afghanistan. Using a BGAN satellite IP modem, he maintained regular contact with his HQ through e-mail and instant messaging.

He sent large data files, including digital photographs, spreadsheets and blueprints, which were vital for efficient construction project management whilst submit engineering changes and progress reports without having to drive to the nearest city.

Case Study: Long-term exploration project in Africa

Several African countries are still carrying out exploration ventures in search for oil and gas. Some small companies are taking risks to explore for hydrocarbons in these countries and any significant discovery may encourage these countries and investors to pursue outlets such as the Chad-Cameroon pipeline. An exploration project such as this will require a dedicated, long-term time frame that will cover vast regions of unexplored, remote lands.

Primary Requirements

The exploration company would need to be timely and efficient in their operations to stick within their timelines and not overshoot their budget

NEEDLightweight, portable communication devices for field agents.
VOICE SOLUTIONEach agent will need a Thuraya SO-2510 satellite phone which will enable them to maintain constant communication on their location and timely feedback on their findings.

 

NEEDTo communicate effectively from the site’s temporary office with the field agents.
VOICE SOLUTIONBy installing a Thuraya Fixed Docking Unit, the camp’s office will communicate to the agents out in the field who were already equipped with Thuraya handhelds efficiently whilst saving on costs

 

DATA
NEEDThe field agents will require continuous access to large quantities of data.
DATA SOLUTIONThe agents equipped with a Thuraya IP will be able to forward site analysis progress reports to the headquarters as well as participate in regular, status meetings held at the headquarters through video conferencing. The agents will be able to draft reports and email them to headquarters and receive feedback whilst still on site.

 

NEEDAn encryption solution that will ensure the information exchanged is restricted to authorized personnel
DATA SOLUTIONThrough setting up a Virtual Private Network it will ensure all the information is efficiently and accurately delivered to the intended individuals to avoid any interception.

 

NEEDConstant communication through data and voice on a reliable and secure link.
VOICE & DATA SOLUTIONThe camp through installing a VSAT solution will facilitate for effective site reporting to the headquarters especially on discoveries and supplies needed.

 

NEEDA stable, communication channel for agents as they are constantly moving from one site location to another prospective site
A means of tracking each project vehicle for security purposes due to the unpredictability of new, remote locations
VOICE & TRACKING SOLUTIONBy installing each vehicle with a Thuraya-eye, it will allow the agents to continuously make and receive calls whilst in motion
It will also act as a tracking device, allowing the temporary site quarters and the headquarters to monitor the vehicles movements and forewarn the team if they’re veering into any impeding danger.

Secondary Requirements

As they team narrows down its exploration sites to potential sites they need to acquire and forward precise data for analysis.

NEEDA constant and stable device that will automatically monitor, alert and record-keep data.
DATA SOLUTIONThe team will rely on telemetry technology using a Inmarsat D plus to ensure their data is accurate and secured enabling efficient, fast operations from a remote location (distance). It will reduce the time wasted moving back and forth to the exploration site as it will monitor the changing levels in the site’s conditions as well as ensure no irrelevant or inaccurate data is sent, saving on additional costs and time.

Case Study: Survey Company Edmond & Crove Ltd

Edmond & Crove Ltd is a survey company that is renowned for its accuracy in operations. They venture from city to outback sites for their jobs and must ensure the data they present is accurate. They were recently were sued for presenting inaccurate survey results that had caused a severe construction loss to a client. This has tainted their company image and credibility.

Primary Requirements

The company acknowledges it needs a stable and efficient device that will accurately capture and store data.

NEEDLightweight, portable devices for on-site communication.
VOICE SOLUTIONBy each surveyor having a Thuraya SO-2510 satellite phone they will be able to constantly communicate from any site location to the headquarters on survey progress, receiving timely feedback and instructions.

 

NEEDA stable link that will comfortably and safely facilitate continuous access to the internet and forward large quantities of data.
DATA SOLUTIONTBy equipping themselves with a Thuraya IP, they will be able to forward chunks of data retrieved at the site directly to the head office for immediate analysis and back-up storage.

Saving Congo’s sacred forest

By using handheld global positioning systems (GPS), such as Thuraya SO-2510 satellite phone, Mbendjele Pygmies in the Republic of Congo are guiding a logging company away from cutting trees that hold special value for forest communities, thereby reducing age-old tensions between forest-dependent people and the logging industry.

The GPS device allows Pygmies to pinpoint sacred trees, ancestral hunting grounds, and plants which should not be touched during the season when they yield special fruits or caterpillars. Once the Pygmies identify a tree or area, it is marked by painting the tree trunks. Then, with the press of a button, precise location information is beamed to a satellite and onward to the logging company where it is converted into maps that guide bulldozers and chainsaws away from the selected trees and chosen areas.

Case Study: Remote communication centre in North Eastern Kenya

Several businesses established in remote, outskirt regions of Kenya are out of the national communication network range which interferes with their communication capabilities. In the North Eastern region of Lokichogio, a business man set up a communication centre to supply telephony services and internet access to the surrounding community as well as sustain communication channels for his other businesses. He is the only business centre that provides this service for the area, and is heavily depended on by the surrounding community to fulfil personal communication needs and business communication needs.

Primary Requirements

For this communication centre to be able to sustain its clientele’s it needs to be effective in fulfilling the community’s communication needs.

NEEDThe centre’s owner needed his own personal phone that would maintain a constant, stable communication link.
VOICE SOLUTIONHe has equipped himself with a Thuraya SO-2510 satellite phone to maintain constant communication on his road trips to and from Lokichogio and Nairobi.
NEEDSome of the community members needed access to a public phone line as they didn’t have they’re own personal fixed line.
VOICE SOLUTIONThe centre set up a Public Calling Office that is accessible to anyone wishing to make or receive calls at a cost-efficient charge.
The PCO enables the surrounding community to interact with other locations and regions in regards to business, making their business transactions more efficient and quick.
People are able to communicate and check up on family members and basically be up to date on the lives of loved ones and the outside world.

 

NEEDThe centre needed a wide area network equivalent to the national grid to provide surrounding businesses with an effective communication link.
VOICE & DATA SOLUTIONThey set-up a VSAT and through a wireless network, the centre now provides the community, surrounding businesses, individuals and households, with a cost-effective communication channel.
The centre’s owner as well uses the VSAT to effectively coordinate his suppliers and ensures his businesses stock is always sufficient and his business is operating at an optimal level as he easily emails his order forms and invoices.

 

NEEDAs the centre offers an internet service, they needed an effective, dynamic and stable internet solution.
DATA SOLUTIONThe centre is using a VSAT solution as it supports many users enabling everyone to carry out their own personal tasks at their own timely convenience.
The community can access the internet at high speeds, keeping up to date with national and global happenings
The Centre owner is able to download through the internet, Thuraya airtime vouchers which he resells to several business men who regularly travel to Sudan

Case Study: Remote Education Institution in Mali

Misetta walks with a crutch to support her paralyzed right leg. She had long dreamed of going to school but her handicap prevented her from walking the 8 kilometers necessary to reach the nearest school in her hometown in Mali. When the first school in her village was opened in 2002, children such as Misetta had access to education but they soon begun to suffer. The school struggled to communicate with the board of education and many of their suppliers who were located in the city. This disrupted and delayed several of their education processes.

Primary Requirements

The school needed an effective communication system to be able to operate efficiently.

NEEDThe school needed to constantly interact with its suppliers more effectively to maintain stock.
VOICE & DATA SOLUTIONThe school set-up a VSAT solution in their administration office and were able to continuously access the online education centre for new teaching material.
They were able to communicate with the board of education regularly for new instructions and progress feedback
The school’s medical dispensary was effectively ordering medical supplies, receiving them in good time and maintaining the much needed medical stock.

 

NEEDThe staff needed effective communication devices to maintain order and coordinate students efficiently.
VOICE SOLUTIONEach of the staff using VSAT’s Voip calls were able to effectively call out and communicate emergencies especially for student boarders during late hour incidents
The school also set up a Public Calling Office for the staff members to have access to a central phone facility that offers cheap calling rates

remote

Quick car rescue

Sally Grant was traveling in Samburu when she accidentally took the wrong route. She run straight into a river and even with the assistance of neighboring Samburu men, the car couldn’t be rescued. Everyone tried to phone for assistance but there was no network coverage. Equipped with her Thuraya SO-2510 satellite phone, Sally was able to call into the city for a car track-rescue team and inform people of her situation and delay.

Case Study: Outback travelling

John Kinyua was travelling in the outback (North Eastern region) of Kenya on 9th December 2006 when he got caught in a flash flood. His car was partially submerged in the muddy water and the tyres stuck due to the mud. He was not certain of his location being surrounded by only the bush with no sign of human life. There was the general danger of the surrounding wild and as vehicles don’t frequent this trail there was no knowing when someone would report the flooded road or sight John and assist him.

Primary Requirements

John needed a device that he could maintain constant, open communication channels and quickly and accurately coordinate an emergency response.

NEEDJohn needed a lightweight, portable communication device that would offer effective, dynamic communication solutions whilst he was in North Eastern.
VOICE SOLUTIONJohn had equipped himself with a Thuraya SO-2510 satellite phone and he was able to instantly communicate his situation and call for immediate assistance.
He was also able to call out and communicate his journey’s delay and constantly update everyone on the progress of the situation.

 

NEEDJohn found he was cut off from the “outside world” activities hence he was unable to know of the upcoming flash floods. He needed a means to be accessing data when outback.
VOICE DATA SOLUTIONHis Thuraya SO-2510 enabled him to access instant weather and news updates via the internet on the region he was in and heading to.
He could email pictures of the flood to visually communicate the exact magnitude of the situation.

 

NEEDHe realized that by having an effective tracking device, he could be easily located and quickly rescued if he was caught in such a predicament.
TRACKING SOLUTIONAs his phone has GPS, he was able to establish his exact position and forward it to the rescue team enabling a fast rescue mission.

Kenyan 2013 Presidential elections

The Kenyan 2013 Presidential elections will introduce an ingenious use of technology in the campaigns, making it quite different from all others Kenya has had in the past.

Most TV stations will have mounted satellite transmitters on outside broadcasting (OB) vans or smaller devices like BGAN’s,  (Broadband Global Area Network) which will make it possible for the TV cameramen to record, edit and transmit pictures using broadband internet from remote locations to the studios. This will help to reduce the time between recording and transmission.

Coupled with the Award-winning Quicklink solution, the capturing and transmission of live video and voice content couldn’t have been easier.

Kenyans will be able to watch the campaign rallies live. It will be exciting and the viewer will be the real winner.

Case Study: Live Broadcasting amidst a war

A renowned news network has consistently maintained their leading position through broadcasting quality international news on a real time basis. Their coverage stems to every point of the globe, covering from local to international news as it arises. When the war broke out between the Israeli armed forces and Hezbollah in Lebanon, the network needed to ensure they could broadcast quality, real time visuals of the war as it unravelled.

Primary Requirements

For the news network to effectively feature the war, they needed access to clear, constant communication channels that would allow them to capture the events as they unfolded and stream them live globally to all their viewers.

NEEDThe on-site crew needed a device that was light, easy to use and quick in deployment that would enable them to quickly interact with the broadcasting station whilst on the move and update them constantly on the war events as well as they’re safety.
VOICE SOLUTIONThe crew was equipped with Thuraya SO-2510 satellite phones that allowed them to continuously make and receive calls to and from the station giving regular updates of the war progress, coordinating their broadcasts whilst informing them of their own whereabouts and safety status.

 

NEEDThe crew required a stable, portable device that they could easily be ferried and set up at any remote area and facilitate data streaming.
DATA SOLUTIONThe crew equipped themselves with BGAN Hughes 9201 and was able to forward pictures of the war as it evolved and reports for news updates and general update sessions to the station. In addition, Bgan quicklink’s video compression and transmission software ensured that high quality video was delivered cost effectively to the home studios.

 

NEEDTo carry out live broadcasting sessions, the crew needed an easily deployable communication device that could be setup in minutes and be user friendly.
DATA SOLUTION
  • The team used their BGAN Hughes 9201 and carried out live coverage of the war, capturing the war as it progressed, real-time enemy attacks and army responses, evacuation processes, infrastructure devastation and and transmitting directly to their network viewers.
  • It also acted as the office, fixed phone line as it offered affordable call rates and was accessible to everyone.

Case Study: News Gathering solutions

Kyodo News is a Japanese language news service in Japan with about 50 million subscribers. With the news industry moving towards richer content, Kyodo news is looking to publish more photos and video clips faster while also delivering more comprehensive reports on events as they unfold. They want to establish themselves as the leading news service in Japan by maintaining a position ahead of the other competing networks.

Primary Requirements

For Kyodo News, they needed to run effective live broadcasting on a global coverage to maintain a premier role in broadcasting.

NEEDKyodo News needs a fast communication system that will accurately transmit data and voice from the field to the headquarters and ultimately to subscribers.
VOICE & DATA SOLUTIONHaving tested the Thrane & Thrane Explorer 500 terminal, they have found they can immediately forward reports on events as they are taking place.

 

NEEDThe broadcasting stations needed a multifaceted device that would also offer a solution to securing their information.
VOICE & DATA SOLUTIONThe broadcasting network’s regional bureaus have chosen to install the Thrane & Thrane Explorer 500 terminal to be a backup system to terrestrial networks in case of natural disasters or emergencies.

 

NEEDThe broadcasting team needs a data device that is dynamic and will deliver richer content and more comprehensive news coverage
DATA SOLUTIONThey now rely on their Thrane & Thrane Explorer 500 terminal which has facilitated for their reporters to effectively file more comprehensive reports on breaking news.

goverment

Peru Gets Emergency Satellite Communication Devices

In August 2008, Southern Peru was hit by a deadly earthquake. This led to several satellite terminals being deployed as an effort to restore vital emergency communication links to the region. Telecommunications had been severed and in addition, due to Peru’s mountainous terrain, rescue operations were hampered. By deploying the BGAN satellite terminals, rescue teams were able to make calls, access the Internet and communicate with medical facilities via data and video transfer for vital sessions of telemedicine.

Case study: Kenya’s Constitution Referendum Election Process

As part of Kenya’s technological evolution, the government has been working towards streamlining the voting system into a more efficient and effective electoral process. On August 4 2010, they successfully implemented the electronic voter registration and voter tallying system, to cater to the Kenyan constitution referendum voting process. The system though was only on pilot stage in preparation for the 2012 general elections and an effective voting process during the referendum was still required.

Primary Requirements

The Interim Independent Electoral Commission (IIEC) needed to implement a system that would rapidly, reliably and credibly transfer data from each polling station nation-wide, to their tallying centre.

NEEDElectoral field agents and individuals travelling to remote polling stations needed lightweight, portable communication devices to be in constant communication.
VOICE SOLUTIONSeveral agents and travelers heading to remote polling stations during that period armed themselves with Thuraya SG-2520 to maintain constant communication on the electoral progress and give timely feedback on the site status and results. When someone was out of network range the phone automatically switched to GSM mode enabling them to communicate via the GSM network and always be in communication.

 

NEEDDue to limited resources, the polling agents would require portable units that would support several users and be easily deployed at any of the stations.
VOICE & DATA SOLUTION
  • Each polling station could have used a BGAN Hughes 9201 to maintain and co-ordinate its operations during the election process through facilitating the polling officers with a means to make and receive calls as well as sending data
  • They would have been able to carry out normal, regular administrative duties, forwarding progressive reports on the electoral progress back to the Kenya electoral commission.
  • They would have been able to receive instant feedback with signed authority on urgent procedures and continuously browse the internet for media updates on the overall nation-wide election progress.
  • The device would also have acted as the office, fixed phone line as it offers affordable call rates and is accessible to everyone.

 

NEEDAs the electoral teams would be in constant movement from site to site and certain environs may be volatile, there would be a need to ensure security of the agents.
VOICE & TRACKING SOLUTION
  • By placing a Thuraya-eye on each vehicle, the team could have maintained constant communication whilst traveling for status reporting purposes and in cases of emergencies, the personnel could have easily made and received calls whilst the car was in motion.
  • The Thuraya-eye could also have been used as a tracking device, so the headquarters would be able to monitor the vehicles movements and forewarn them of any approaching danger on-route and communicate alternate routes to use or other situation solutions.

Primary Requirements

For the relief teams to effectively assess and constantly observe the situation, they needed to maintain constant stable and secure communication channels.

NEEDWhile out in the field or within the camp the agents needed lightweight, portable communication devices for field operations.
VOICE & DATA SOLUTIONThe relief agents were equipped with Inmarsat ISAT phones which enabled them to maintain constant and fast communication allowing them to quickly assemble quick response units and immediately execute rescue missions
They were able to inform each other if an area was volatile and avoid any impeding dangers.

 

NEEDAs most of the teams were mainly on the move, they needed to access the internet with an easily and quickly deployable device that could support the whole team.
VOICE SOLUTIONThe agents equipped themselves with a Thrane & Thrane 700 and were able to forward pictures of the site, camp conditions and mudslide’s impact in the area to the headquarters as well as participate in regular, status meetings held at the headquarters through video conferencing.
NEEDA stable, communication channel for agents when they were in motion, travelling from one site to another.
VOICE SOLUTIONBy installing each vehicle with a Thuraya-eye, it allowed the agents to continuously make and receive calls whilst in motion.

 

NEEDA means of tracking each project vehicle for security purposes due to the area’s volatile environment.
VOICE TRACKING SOLUTIONEach of the relief vehicles was set-up with a Thuraya-eye and the teams were able to communicate with each other and the headquarters.
They were able to continuously monitor the progress of the situation and have instant updates on procedures which were constantly changing due to the volatility of the situation.
The headquarters’ was able to monitor the agents movements incase of any impeding danger.

military

United States Department of Defence

Satellite communication has been a vital part of the United States military. The U.S. Department of Defense (DOD) used satellite communication systems to address the special requirements of military operations. The goal of these systems has been to provide communications between, and to supply information to, military units in situations where terrestrial means of communication are impossible, unreliable, or unavailable. This goal was partly realized with the earliest DOD communication satellites, and as satellite and communications technology has improved, the goal has been realized to a much greater extent.

Camps and Encryption: Military Training Camp in Congo

The Congolese military are going to set up a military training camp at Nyaleke, inside Virunga National Park. This is not a regular military training camp. It is called a “camp de brassage” and is one of many such camps set up for the training, redeployment and demobilization of the Congolese military. These camps are a crucial part of the peace process in Congo and they need to be as efficient as possible in their operations.

Secondary Requirements

A secure, stable communication solution that will ensure operations are working at optimal levels and restricted to only authorized personnel.

NEEDLightweight, portable communication devices for field training agents.
VOICE SOLUTIONEach agent will need a Thuraya SO-2510 satellite phone which will enable them to maintain constant communication on their location and status, during training
The agents will be able to draft reports and email them to headquarters and receive feedback whilst still on the field.
NEEDA stable, communication channel for agents when they are in motion, patrolling outside the camp or out-of-camp training.
VOICE SOLUTIONBy installing each vehicle with a (vehicle docker) Thuraya Mobile Docking Unit, it will allow the agents to continuously make and receive calls whilst in motion.

 

NEEDThe field agents will require continuous access to large quantities of data.
DATA SOLUTIONThe agents equipped with a Thuraya IP will be able to forward training progress reports to the headquarters as well as participate in regular, status meetings held at the headquarters through video conferencing.
NEEDAn encryption solution that will ensure the information exchanged is restricted to authorized personnel.
DATA SOLUTIONBy setting up a Virtual Private Network, it will ensure all the information is efficiently and accurately delivered to the intended individuals to avoid any enemy interception.

 

NEEDA wide area network that will link the camp’s temporary office and agents that will facilitate constant communication of data and voice on a reliable and secure link.
VOICE & DATA SOLUTIONBy installing a VSAT, the camp’s office will communicate to the agents out in training efficiently whilst saving on costs.
There will be effective site reporting to the headquarters especially on supplies enabling timely deliveries.
NEEDA means of tracking each project vehicle for security purposes due to the area’s volatile environment.
TRACKING SOLUTIONThe already installed Thuraya Mobile Docking Unit in the vehicles will also act as a tracking device, allowing the headquarters to monitor the vehicles movements and forewarn agents veering into conflict zones or of any impeding danger.

maritime

Crew of seven saved at sea thanks to Inmarsat B and C

The Irish trawler Discovery capsized 110 miles off the southern coast of Ireland on 29th January. The crew abandoned ship and took to life rafts. The skipper used Inmarsat’s emergency position reporting (EPIRB) device to send a distress signal, which was picked up by the Falmouth coastguard. Steve Huxley, the coastguard’s search and rescue communications manager, said all vessels in the area were immediately alerted via SafetyNet over Inmarsat C and response and rescue was instantaneous.

Case Study: Business man’s fishing trips

David is a business man whose constant hectic life wasn’t working well with his favourite past time fishing. He found himself constantly being drawn back to the office every time he set out for a weekend out on the ocean. He found he could not communicate with his office effectively during his trips and work would suffer due to this. One weekend venture cost him a major client, two weeks ago, when his office was unable to reach him due to poor network connectivity when he was out off the coast of the Indian Ocean.

Primary Requirements

For David, a fisherman and businessman out at sea, to comfortably enjoy his fishing venture and sustain effective business operations, he needs to have constant communication channels that will maintain accurate, quick coordination of operations.

NEEDDavid needed a communication device that effectively operates whilst in remote off-shore locations
VOICE SOLUTIONDavid equipped himself with an Iridium 9505A phone and is now able to receive and make calls especially to his daughter who worries about him and his ocean ventures. His able to reassure her about his trip status especially when he docks onto remote shorelines

 

NEEDDavid needed to be able to access the internet whilst off-shore and carry out offshore-onshore data transfer timely and effectively.
VOICE & DATA SOLUTIONDavid chose to use an Iridium OpenPort and found he can receive progress reports, status reports, issue instructions and solutions on emergency cases.
He is able to carry out his usual office operations, check his emails and send out reports. He can also continuously access the internet for news updates and business highlights.
He can call into the office and receive calls whilst on the ocean maintaining constant interaction with his employees and monitoring work progress.

 

NEEDDue to the unpredictability of the sea, David felt the need to install a tracking device in cases of sea emergencies.
DATA SOLUTIONThrough installing Iridium’s Trackplus Global Tracking device, David’s family and office can monitor his off-shore position online and David can easily alert them through the inbuilt alarm system incase of any emergencies. This will enable immediate emergency response if anything was to occur.

Case Study: Leisure Cruise ship

Elite Leisure Cruiser offers its clientele the best leisure cruise ship facilities. As people venture out on holiday getaways, Elite found that their off-shore communication equipment wasn’t efficient to accommodate both their clientele’s needs and their staff’s needs. They chose to opt for satellite solutions that would ensure the facilitated for all the ship’s needs.

Primary Requirements

Elite Leisure Cruiser must maintain its standard quality service by ensuring their client’s communication needs are met whilst also ensuring their staff can effectively communicate especially due to ship – port co-ordination.

NEEDClients on the cruiser needed access to an effective channel of communication.
VOICE SOLUTIONMany of the clients were able to get constant updates on their business status, as they could regularly call out as well as access their emails using the Inmarsat FleetBroadband installed in the ship.
They were able to keep in constant communication with family and friends through the GSM cloud that created a cellular network on the ship, which the travelers could roam onto via the Inmarsat FleetBroadband.

 

NEEDDue to the unpredictability of the sea, Elite cruiser needed to ensure the safety of the clientele, staff and resources.
VOICE & DATA SOLUTIONThe ship’s Inmarsat FleetBroadband via its Global Maritime Distress Safety System ensured that the ship was constantly tracked and position monitored and during an emergency they sent out a distress call that efficiently coordinated their rescue.
The clients were also able to monitor their own off-shore location and incases of emergencies send out distress calls to a predetermined contact list of family, friends or business contacts.

 

NEEDA portable voice device that ensured a constant communication link amongst the ship’s staff.
TRACKING SOLUTIONThe ship’s staff was able to constantly update each other on work progress, weather conditions, new procedures and emergencies using the Inmarsat FleetBroadband installed in the ship.

aeronautical

EL Al Airline’s In-Flight Iridium Phone Service

The Sky Connect Executive Iridium satellite phone systems were installed on nine of El Al Airlines long-haul jets. The airline plans to continue the roll out of Iridium service on an additional fleet. In addition to passenger telephone communications, they also rely on Iridium systems to transmit flight data from the cockpit to its ground operations. Iridiums unique global communications network and service are ideal for aeronautical satellite communications, said Greg Ewert, executive vice president, Iridium Satellite.

Case study: Private Charter Company

A private charter company based in Kenya has been searching for a solution that will facilitate their client’s communication needs to ensure their client’s needs are fully accommodated and get an edge in the market. As they provide services to the executive market, they have been struggling to provide an effective communication channel to suite their client’s constant high interaction need.

Primary Requirements

A quality, effective communication solution that will ensure their client’s communication needs are catered for.

NEEDThe pilots needed an effective communication channel to access weather reports and flight updates.
VOICE SOLUTIONEquipped with Iridium Flightcell DZM the pilots were able to access live weather and chart reports as well as immediately receive flight updates and correspond on flight plans with the traffic controller as well as the headquarters.

 

NEEDMajority of their passengers needed to access a stable internet link and to be able to receive and make calls at their convenience.
VOICE DATA SOLUTIONThrough Iridium’s Flightcell DZM “hot spot” solution and Iridium 9505A handsets, the whole plane became wired to Iridium’s wide network coverage and everyone; passengers and staff were able to access the internet and call out from their sits.

 

NEEDThe aviation company needed to ensure they had an effective safety solution for their passengers, staff and resources.
TRACKING SOLUTIONBy using Iridium’s ISAT-100, the fleet’s position is constantly monitored by the company and quick to locate when in-flight as well as when grounded in remote or hostile areas.
Safety and rescue operations have been quick and accurate to adapt.

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